Privacy Policy

1. Introduction

Welcome to BismiLive ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our BismiLive mobile application and related services (collectively, the "Services").

By using BismiLive, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your name, email address, username, and password.
• Profile Information: You may provide additional information such as profile pictures, bio, and streaming preferences.
• Platform Credentials: OAuth tokens and authentication data for connected platforms (YouTube, Facebook, Twitch, Instagram, TikTok).
• Content: Stream titles, descriptions, thumbnails, and metadata you provide for your broadcasts.
• Communications: Messages you send through our support channels or contact forms.

2.2 Automatically Collected Information

• Device Information: Device type, operating system, device identifiers, mobile network information.
• Usage Data: Stream duration, viewer counts, platform interactions, app features used.
• Log Data: IP address, browser type, access times, pages viewed, app crashes.
• Location Data: Approximate location based on IP address (not precise GPS location).
• Camera & Microphone: Access when streaming (not recorded unless you're actively broadcasting).

2.3 Information from Third Parties

• Social Media Platforms: Basic profile information from connected platforms (with your permission).
• Analytics Providers: Anonymous usage statistics and performance metrics.

3. How We Use Your Information

We use the collected information for the following purposes:

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 With Your Consent

We share information when you explicitly authorize us to do so, such as when connecting to streaming platforms.

4.2 Service Providers

We work with third-party companies who provide services on our behalf:

• Cloud hosting providers (for data storage)
• Analytics services (for app improvement)
• Customer support tools
• Payment processors (if applicable)

4.3 Streaming Platforms

When you broadcast to external platforms (YouTube, Facebook, etc.), your stream content and metadata are shared with those platforms according to their respective privacy policies.

4.4 Legal Requirements

We may disclose information if required by law, court order, or governmental request, or to protect rights, property, or safety.

4.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred to the new entity.

5. Data Retention

We retain your personal information for as long as necessary to provide our Services and comply with legal obligations:

• Active Accounts: Information retained while your account is active
• Deleted Accounts: Most data deleted within 90 days of account deletion
• Legal Requirements: Some data may be retained longer for legal or security purposes
• Aggregated Data: Anonymous, aggregated data may be retained indefinitely

6. Your Privacy Rights

Depending on your location, you may have the following rights:

To exercise these rights, contact us at privacy@bismilive.com

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• 🔐 Encryption: Data encrypted in transit (TLS/SSL) and at rest
• 🔑 Access Controls: Limited access to personal data on a need-to-know basis
• 🛡️ Security Monitoring: Regular security audits and vulnerability assessments
• 🔒 Authentication: Secure password hashing and optional two-factor authentication
• 📝 Incident Response: Procedures in place for data breach notification

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. Children's Privacy

BismiLive is not intended for children under 13 years of age (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Services, you consent to such transfers.

We take appropriate measures to ensure your data receives adequate protection, including:

• Standard contractual clauses approved by regulatory authorities
• Privacy Shield frameworks (where applicable)
• Adequacy decisions by relevant authorities

10. Third-Party Services

Our app integrates with third-party platforms (YouTube, Facebook, Twitch, Instagram, TikTok). When you use these integrations:

• You are subject to their respective privacy policies
• We are not responsible for their privacy practices
• We recommend reviewing their policies before connecting

Third-Party Privacy Policies:

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to equal service and price

We do not sell personal information.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Legal basis for processing: Consent, contract performance, legal obligations
• Right to withdraw consent at any time
• Right to lodge a complaint with supervisory authorities
• Right to object to processing for direct marketing

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be notified through:

• In-app notification
• Email notification (if applicable)
• Prominent notice on our website

Your continued use of BismiLive after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We aim to respond to all requests within 30 days.